Frequently Asked Questions
Everything you need to know about your MCoBeauty favorites.
Are MCoBeauty products cruelty-free?
Yes, we are proudly 100% cruelty-free. We are PETA-certified and do not test our finished products or ingredients on animals, nor do we sell in markets where animal testing is required.
How long does shipping take?
Standard shipping typically takes 3-7 business days within Australia. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return policy for items that are unused, unopened, and in their original packaging. Please note that for hygiene reasons, we cannot accept returns on used cosmetics unless they are faulty.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and buy-now-pay-later options including Afterpay and Klarna.
Are your products vegan?
A large majority of our range is vegan-friendly. You can find specific ingredient lists and vegan icons on each individual product page to confirm.
How can I track my order?
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number and a link to monitor your delivery progress.